How To Order Your Labs

1. Order Labs
Order online or over the phone:  1-877-511-LABS.

No doctor or consultation visit is needed. We include the required doctors order with all our testing. 

You will not incur any additional charges at the lab. Our prices are all inclusive.

2. Find Lab Near You

Find a LabCorp or Quest Diagnostics location near you on our Lab Locator. After ordering your lab testing, you will receive an email with your lab requisition.  Bring this requisition form (printed or on phone) to the laboratory.

No appointment is needed, but making one can minimize the wait time. 

3. Lab Results Ready

We’ll email you when your results are ready. You can access the test results logging into our portal with your secure account.

Most results take 1-2 days, but some take longer. See the test description for an estimate on how long your results might take.

Certain result values may prompt a phone call from our ordering provider to ensure the patient is aware of their result.

Check status of your results on the "Where are my results" page.

Where Are My Results?

Please complete the following form and we'll investigate the status of your results. 

  • When results are available we send you an email advising you to login to view the results in your account. You can check that here.
  • Most results come back in 1-2 business days after the specimen collection. There are some tests that take more time (especially STD Testing results).

Submit this form and we will manually look into the status of your results and reply via email.

NOTE: If you went to the lab today, we will not be able to provide any status. 

Please provide the date you went to the lab or mailed your kit.