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How It Works

1. Purchase tests
Choose the test you want (be sure to pick the laboratory you want to use).

2. Visit a Lab
After purchasing your testing you will receive an email with your lab requisition.  Bring this form to the laboratory.

3. Get Results
We’ll email you when your results are ready. Sign into your account to view and download your result reports.

Where Are My Results?

Please complete the following form and we'll investigate the status of your results. 

  • When results are available we send you an email advising you to login to view the results in your account. You can check that here.
  • Most results come back in 1-2 business days after the specimen collection. There are some tests that take more time.

Submit this form and we will manually look into the status of your results and reply via email.

Please provide the date you went to the lab or mailed your kit.
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