Can I get a refund if I change my mind? | Health Testing Centers

How It Works

1. Purchase tests
Choose the test you want (be sure to pick the laboratory you want to use).

2. Visit a Lab
After purchasing your testing you will receive an email with your lab requisition.  Bring this form to the laboratory.

3. Get Results
We’ll email you when your results are ready. Sign into your account to view and download your result reports.

Can I Get A Refund If I Change My Mind?

As long as you have not visited the lab for specimen collection, orders can be canceled and refunded within 21 days after your purchase. After 21 days we will issue credit for future testing.  Keep in mind, you can use the requisition form within 6 months after your order.  To cancel or make any changes to your order, call 877-511-5227 or email

If you have already provided samples for testing, we cannot cancel your order or refund your payment. Testing will be completed and results will be available in your Health Testing Centers account.