THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
LabCorp’s Notice of Privacy Practices
This Notice of Privacy Practices applies
to Laboratory Corporation of America Holdings and all of its subsidiaries and
business units (collectively referred to as "LabCorp" in this
Notice), except to the extent that a subsidiary, division, or business unit of
LabCorp performs occupational screening, forensic tests, paternity/identity
tests, clinical trials tests or other similar tests.
LabCorp's Protection of Protected Health Information (PHI)
Under the Health Insurance Portability
and Accountability Act of 1996 (HIPAA), LabCorp is required by law to maintain
the privacy of health information that identifies you, called protected health
information (PHI), and to provide you with notice of our legal duties and
privacy practices regarding PHI. LabCorp is committed to the protection of your
PHI and will make reasonable efforts to ensure the confidentiality of your PHI,
as required by statute and regulation. We take this commitment seriously and
will work with you to comply with your right to receive certain information
LabCorp's Use and Disclosure of PHI
As permitted under HIPAA, the following
categories explain the types of uses and disclosures of PHI that LabCorp may
make. Some of the uses and disclosures described may be limited or restricted by
state laws or other legal requirements, for example, the Clinical Laboratory
Improvement Amendments of 1988 (CLIA). Please contact our Privacy Officer,
using the contact information provided at the end of this notice, for specific
information regarding your state.
·For treatment - LabCorp
may use or disclose PHI for treatment purposes, including disclosure to
physicians, nurses, medical students, pharmacies, and other health care
professionals who provide you with health care services and/or are involved in
the coordination of your care, such as providing your physician with your
laboratory test results.
·For payment - LabCorp
may use or disclose PHI to bill and collect payment for laboratory or genetic
counseling services we provide. For example, LabCorp may provide PHI to your
health plan to receive payment for the health care services provided to you.
·For health care
operations - LabCorp may use or disclose PHI for health care operations
purposes. These uses and disclosures are necessary, for example, to evaluate
the quality of our laboratory testing, accuracy of results, accreditation
functions and for LabCorp's operation and management purposes. LabCorp may also
disclose PHI to other health care providers or health plans that are involved in
your care for their health care operations. For example, LabCorp may provide
PHI to manage disease, or to coordinate health care or health benefits.
and health-related benefits and services - LabCorp may use and disclose PHI to
contact you as a reminder that you have an appointment with us and may use and
disclose PHI to tell you about health-related benefits and services that may be
of interest to you. For example, LabCorp may contact you about a new patient
service center in your area or about new testing services available at LabCorp
based on services ordered by your physician.
·Individuals involved in
your care or payment for your care - LabCorp may disclose PHI to a person who
is involved in your care or helps pay for your care, such as a family member or
friend. We also may notify your family about your location or general condition
or disclose such information to an entity assisting in a disaster relief
effort. As allowed by federal and state law, we may disclose the PHI of minors
to their parents or legal guardians.
· Business associates -
LabCorp may disclose PHI to its business associates to perform certain business
functions or provide certain business services to LabCorp. For example, we may
use another company to perform billing services on our behalf. All of our
business associates are required to maintain the privacy and confidentiality of
your PHI. In addition, at the request of your health care providers or health
plan, LabCorp may disclose PHI to their business associates for purposes of
performing certain business functions or health care services on their behalf.
For example, we may disclose PHI to a business associate of Medicare for
purposes of medical necessity review and audit.
· Disclosure for judicial
and administrative proceedings - Under certain circumstances, LabCorp may
disclose your PHI in the course of a judicial or administrative proceeding,
including in response to a court or administrative order, subpoena, discovery
request, or other lawful process.
·Law enforcement -
LabCorp may disclose PHI for law enforcement purposes, including reporting of
certain types of wounds or physical injuries or in response to a court order,
warrant, subpoena or summons, or similar process authorized by law. We may also
disclose PHI when the information is needed: 1) for identification or location
of a suspect, fugitive, material witness or missing person, 2) about a victim
of a crime, 3) about an individual who has died, 4) in relation to criminal
conduct on LabCorp premises, or 5) in emergency circumstances to report a
crime, the location of the crime or victims, or the identity, description, or
location of the person who committed the crime.
· As required by law -
LabCorp must disclose your PHI if required to do so by federal, state, or local
· Public Health - LabCorp
may disclose PHI for public health activities. These activities generally
include: 1) disclosures to a public health authority to report, prevent or
control disease, injury, or disability; 2) disclosures to report births and
deaths, or to report child abuse or neglect; 3) disclosures to a person subject
to the jurisdiction of the Food and Drug Administration ("FDA") for
purposes related to the quality, safety or effectiveness of an FDA-regulated
product or activity, including reporting reactions to medications or problems
with products or notifying people of recalls of products they may be using; 4)
disclosures to notify a person who may have been exposed to a disease or may be
at risk for contracting or spreading a disease or condition; and 5) disclosures
to an employer about an employee to conduct medical surveillance in certain
limited circumstances concerning work-place illness or injury.
· Disclosure about victims
of abuse, neglect, or domestic violence - LabCorp may disclose PHI about an
individual to a government authority, including social services, if we
reasonably believe that an individual is a victim of abuse, neglect, or
· Health oversight
activities - LabCorp may disclose PHI to a health care oversight agency for
activities authorized by law such as audits, civil, administrative, or criminal
investigations and proceedings/actions, inspections, licensure/disciplinary
actions, or other activities necessary for appropriate oversight of the health
care system, government benefit programs, and compliance with regulatory
requirements and civil rights laws.
examiners, and funeral directors - LabCorp may disclose PHI to a coroner,
medical examiner, or funeral director for the purpose of identifying a deceased
person, determining cause of death, or for performing some other duty
authorized by law.
· Personal Representative
- LabCorp may disclose PHI to your personal representative, as established
under applicable law, or to an administrator, executor, or other authorized
individual associated with your estate.
· Correctional institution
- LabCorp may disclose the PHI of an inmate or other individual when requested
by a correctional institution or law enforcement official for health, safety,
and security purposes.
· Serious threat to health
or safety - LabCorp may disclose PHI if necessary to prevent or lessen a
serious and/or imminent threat to health or safety to a person or the public or
for law enforcement authorities to identify or apprehend an individual.
· Research - LabCorp may
use and disclose PHI for research purposes. Limited data or records may be
viewed by researchers to identify patients who may qualify for their research
project or for other similar purposes, so long as the researchers do not remove
or copy any of the PHI. Before we use or disclose PHI for any other research
activity, one of the following will happen: 1) a special committee will
determine that the research activity poses minimal risk to privacy and that
there is an adequate plan to safeguard PHI; 2) if the PHI relates to deceased
individuals, the researchers give us assurances that the PHI is necessary for
the research and will be used only as part of the research; or 3) the
researcher will be provided only with information that does not identify you
· Government functions -
In certain situations, LabCorp may disclose the PHI of military personnel and
veterans, including Armed Forces personnel, as required by military command
authorities. Additionally, we may disclose PHI to authorized officials for
national security purposes, such as protecting the President of the United
States, conducting intelligence, counter-intelligence, other national security
activities, and when requested by foreign military authorities. Disclosures
will be made only in compliance with U.S. Law.
· Workers' compensation -
As authorized by applicable laws, LabCorp may use or disclose PHI to comply
with workers' compensation or other similar programs established to provide
work-related injury or illness benefits.
Information and Limited Data Sets: LabCorp may use and disclose health
information that has been “de-identified” by removing certain identifiers
making it unlikely that you could be identified. LabCorp also may disclose
limited health information, contained in a “limited data set”. The limited data
set does not contain any information that can directly identify you. For
example, a limited data set may include your city, county and zip code, but not
your name or street address.
Other Uses and Disclosures of PHI
For purposes not described above,
including uses and disclosures of PHI for marketing purposes and disclosures
that would constitute a sale of PHI, LabCorp will ask for patient authorization
before using or disclosing PHI. If you signed an authorization form, you may
revoke it, in writing, at any time, except to the extent that action has been
taken in reliance on the authorization.
Information Breach Notification
LabCorp is required to provide patient
notification if it discovers a breach of unsecured PHI unless there is a
demonstration, based on a risk assessment, that there is a low probability that
the PHI has been compromised. You will be notified without unreasonable delay
and no later than 60 days after discovery of the breach. Such notification will
include information about what happened and what can be done to mitigate any
Patient Rights Regarding PHI
Subject to certain exceptions, HIPAA
establishes the following patient rights with respect to PHI:
· Right to Receive a Copy
of the LabCorp Notice of Privacy Practices - You have a right to receive a copy
of the LabCorp Notice of Privacy Practices at any time by contacting us at
email@example.com, calling us at (877) 234-4722/(877-23-HIPAA) and
asking for the LabCorp HIPAA Privacy Officer, or by sending a written request
to: HIPAA Privacy Officer, LabCorp, 531 South Spring Street, Burlington, NC
27215. This Notice will also be posted on the LabCorp Internet site at
to Request Limits on Uses and Disclosures of your PHI - You have the right to
request that we limit: 1) how we use and disclose your PHI for treatment,
payment, and health care operations activities; or 2) our disclosure of PHI to
individuals involved in your care or payment for your care. LabCorp will
consider your request, but is not required to agree to it unless the requested
restriction involves a disclosure that is not required by law to a health plan
for payment or health care operations purposes and not for treatment, and you
have paid for the service in full out of pocket. If we agree to a restriction
on other types of disclosures, we will state the agreed restrictions in writing
and will abide by them, except in emergency situations when the disclosure is
for purposes of treatment.
· Right to Request
Confidential Communications - You have the right to request that LabCorp
communicate with you about your PHI at an alternative address or by an
alternative means. LabCorp will accommodate reasonable requests.
· Right to See and Receive
Copies of Your PHI - You and your personal representative have the right to
access PHI consisting of your laboratory test results or reports ordered by
your physician. Within 30 days after our receipt of your request, you will
receive a copy of the completed laboratory report from LabCorp unless an
exception applies. Exceptions include a determination by a licensed health care
professional that the access requested is reasonably likely to endanger the
life or safety of you or another person, and our inability to provide access to
the PHI within 30 days, in which case we may extend the response time for an
additional 30 days if we provide you with a written statement of the reasons
for the delay and the date by which access will be provided. You have the right
to access and receive your PHI in an electronic format if it is readily
producible in such a format. You also have the right to direct LabCorp to
transmit a copy to another person you designate, provided such request is in
writing, signed by you, and clearly identifies the designated person and where
to send the copy of your PHI. To request a copy of your PHI:
Ask for a courtesy copy when you visit a LabCorp patient service center
for specimen collection.
Ask a LabCorp patient service technician for information on how to open a
LabCorp patient portal
account to receive your laboratory reports electronically.
Complete the LabCorp HIPAA Patient Request Form.
Contact the Privacy Officer at 877-234-4722 or by e-mail at firstname.lastname@example.org.
Right to Receive an Accounting of Disclosures. You
have a right to receive a list of certain instances in which LabCorp disclosed
your PHI. This list will not include certain disclosures of PHI, such as (but
not limited to) those made based on your written authorization or those made
prior to the date on which LabCorp was required to comply. If you request an
accounting of disclosures of PHI that were made for purposes other than
treatment, payment, or health care operations, the list will include disclosures
made in the past six years, unless you request a shorter period of disclosures.
If you request an accounting of disclosures of PHI that were made for purposes
of treatment, payment, or health care operations, the list will include only
those disclosures made in the past three years for which an accounting is
required by law, unless you request a shorter period of disclosures.
Right to Correct or Update your PHI - If you
believe that your PHI contains a mistake, you may request, in writing, that LabCorp
correct the information. If your request is denied, we will provide an
explanation of the reasoning for our denial.
How to Exercise Your
exercise any of your rights described in this notice, you must send a written
request to: HIPAA Privacy Officer, LabCorp, 531South Spring Street, Burlington,
NC 27215. Except, patients may update insurance and/or billing information
through our website or by contacting the Patient Billing Department using the
phone number indicated on the billing invoice.
How to Contact Us or File
you have questions or comments regarding the LabCorp Notice of Privacy
Practices, or have a complaint about our use or disclosure of your PHI or our
privacy practices, please contact: email@example.com, call us at (877)
234-4722/(877-23-HIPAA) and ask for the LabCorp HIPAA Privacy Officer, or send
a written request to: HIPAA Privacy Officer, LabCorp, 531 South Spring Street,
Burlington, NC 27215. You also may file a complaint with the Secretary of the
U.S. Department of Health and Human Services. LabCorp will not take retaliatory
action against you for filing a complaint about our privacy practices.
Changes to the LabCorp Notice of Privacy Practices
LabCorp reserves the right to make
changes to this notice and to our privacy policies from time to time. Changes
adopted will apply to any PHI we maintain about you. LabCorp is required to
abide by the terms of our notice currently in effect. When changes are made, we
will promptly update this notice and post the information on the LabCorp
website at www.labcorp.com. Please review this site periodically to ensure that
you are aware of any such updates.
Effective Date of Notice: April 7, 2014
Revised: February 6, 2014