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Cancel and Refund Request

If you have not visited the lab for sample collection, please complete this form. Your order will be canceled and your payment to Health Testing Centers will be refunded within 2 business days. Refunds are processed at the same time as the cancellation. (Note: If you only want to cancel part of your order, please call our customer service team at 1-877-511-5227.)

In order to receive a refund, orders must be cancelled within 6 months of the purchase date.  After 6 months no refunds will be given.

Please note that the $5.40 payment for the “Physician Order Included” option is non-refundable.

If you have already visited the lab for sample collection, we are unable to refund your payment. Your testing will be completed as originally requested and your results will be sent via secure email.

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